What our company says about us...

Dear Mike:

It is with great pride that I congratulate you on achieving the distinction of being named to NRT’s Top 1,000 Sales Associates for the third quarter of 2007. Your commitment, dedication, and hard work rightfully place you in this prestigious group.

This achievement is underscored by your impressive ability to achieve this status in a changing and competitive market. As a member of the NRT family, you are a part of the industry-leading company known nationally for delivering exceptional service and achieving remarkable results. To put it simply, this distinction places you among the best of the best.

You are a fitting role model for our company and our industry, and I am so very proud to have you as part of the NRT family. Thank you for your continued efforts and best wishes for your continued success.

Sincerely,

Bruce Zipf

President and CEO

Coldwell Banker Residential Real Estate

October 2007

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Dear Mike & Jeff:

 Congratulations on achieving a ranking that places you in NRT’s top 1,000 sales associates for the second quarter of 2007.  It is obvious that you have taken the continuing market challenges head on!  With professionals like you on our team, NRT’s business remains strong and the outlook is always positive.

To put your achievement in perspective, you and your esteemed colleagues represent the top 1.7 percent of performers among our 59,000 sales associates across the country.

Your commitment to excellence and dedication to “Truly Remarkable Service” service are winning combinations for both you and for NRT.  I thank you for that dedication and am honored to work with you as part of the NRT family.

I wish you continued success in the coming year.

Sincerely,

Bruce Zipf

President and CEO

Coldwell Banker Residential Real Estate

July 2007

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Dear Mike & Jeff:

It is with particular pride that I congratulate you on the exceptional work and skill that have put you among the best of the best of NRT’s real estate professionals.  Your gross commission income for the third quarter of 2006 placed you in the top 1,000 NRT associates out of 64,000 – a special achievement by any measure.

Not every real estate professional can deliver the service and dedication that NRT associates do – but even among this industry-leading group not every associate can reach the heights of accomplishment you have.

To produce so impressively in a changing and always competitive market is a testament to your ability in business and your effectiveness at encouraging trust and enthusiasm among customers.

You are a credit to our profession, a prime resource for your clients and a valued member of the NRT family. I thank you for your effort and wish you all the best in futures success.

Sincerely,

Bruce Zipf

President and CEO

Coldwell Banker/NRT Incorporated

November 2006

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Dear Mike:

I would like to commend you on your remarkable sales performance during the past three months.  For the second quarter of 2006, your gross commission income ranks you among NRT’s top 1,000 sales associates in the nation.  Considering that we have a sales force of 64,000 nationwide, this is a spectacular achievement.

It takes a great deal of talent, knowledge and patience to be successful in the real estate business, and you excel in all these areas and more.  Our organization wouldn’t be successful without hard-working, determined sales associates, and I consider you to be in the top of this special category.

Thank you for your enthusiasm and resolve in driving such success in to your business.  I, personally, am very grateful to have you as a member in our extended family of companies.

Keep up the excellent work!

Sincerely,

Bruce Zipf

President and CEO

Coldwell Banker/NRT Incorporated

July 2006

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Dear Mike:

Congratulations! Your gross commission income for the first quarter of 2006 was nothing short of spectacular.  In fact, it has garnered your ranking among NRT’s top 1,000 sales associates - of the 64,000 nationwide.

Please accept my heartfelt gratitude for the tremendous effort you put into each and every transaction.  I know your clients appreciate your skills and counsel by the countless times they return to work with you again and again.

This past quarter has brought with it some challenges in pockets of real estate markets around the country, but you have managed to succeed in spite of anything that came your way, and I’d like to thank you personally for your focus on providing excellent customer service.  You continue to help make your company stand out above the rest, and for that, you should be proud of yourself.

Thank you for everything you’ve done this past quarter, and best wishes for much success for the rest of the year and beyond.

Sincerely,

Bruce Zipf

President and CEO

Coldwell Banker/NRT Incorporated

May 2006

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Dear Mike:

I am proud to congratulate you for your exceptional achievements. Based on your gross commission income for the fourth quarter of 2005, you have earned a position among NRT’s top 1,000 sales associates.  Reaching this performance level among 64,000 sales professionals in over 35 major metropolitan areas is a special mark of success and skill.

I know the effort you are putting forth doesn’t come without personal sacrifice, and I would like to thank you for your dedication and hard work on behalf of this company.  You are the foundation of our success and the standard for all your colleagues to emulate.

Not just anyone can meet the challenges and maximize the opportunities of today’s real estate market. You succeed at getting your message across in an ever more competitive environment and mastering new technology, while practicing time-honored customer-service skills.  By attaining a place in NRT’s top 1,000, you’ve shown yourself to be a true role model for real estate professionals everywhere.

Thank you for the commitment you show, the contributions you make and the example you set. Best wishes for continued success in a promising new year.

Sincerely,

Bruce Zipf

President & CEO

NRT Inc.

January 2006

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Dear Mike:

Congratulations on excellent work during this past third quarter of 2005.  Based on your gross commission income reported between the months of July and September, you have earned a position among NRT’s top 1,000 sales associates.  With 62,000 NRT sales associates across the country, this is truly an outstanding achievement.

On behalf of NRT’s executive team, I salute you for the effort and dedication that you put into your job on a daily basis.  I know this level of achievement doesn’t just happen – you make it happen.  Thank you for being a role model to those around you who very likely look to you as someone they seek to emulate.

Best wishes for continued success next quarter and beyond.

Sincerely,

Bruce Zipf

President & CEO

NRT Incorporated

October 2005

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What our clients say about us...

Dear Jeff and Mike:

 Here we are 6+ months post the sale of our home 4400 West Culbreath Avenue in Tampa and we are finally able to take a step back and truly appreciate your hard work and dedication. After buying with you in Tampa 5+ years ago, we knew we would come back to you for the sale of our home and what a great decision! Best thing we could ever have done to ensure the sale of our home at the best price possible.

What a time to sell your house! Not only did the market become a challenge as the sign went up, but we had a few personal complications to add to the mix such as a move across the state with our 4 year old daughter and newborn son! Nothing you’ve not handled before, but for us it was a whirlwind. The only thing keeping me sane most days was the knowledge that you guys had the Tampa house covered.

Your professionalism is unparalleled. Your follow-through is immediate. You call back a minute after the message was left. Your knowledge of the market is comprehensive and fact-based. You know how to get the best people in Tampa to put your house into “selling” shape. In the most basic sense you know how to sell a house and now-a-days that is an art.  You two are the quintessential real estate investment experts.

Thank you for your expertise. We are sorry to have left the area because if we could we would buy and sell again with your team every time. - MS

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Mike:

We would like to express our sincere gratitude and appreciation for all the effort you and Jeff and your team put into our house sale.  We are well aware that some of your thoughtful moves and communications with all the various players were the difference between success and failure.  Attached is a small token of thanks for you to enjoy however you deem appropriate.

Please feel free to use both Patty and I as references to the solid “concierge” service that Hughes-Shelton provides. Thank you very much! - MP

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Dear Mike:

 “What a whirlwind experience this has been!  We can’t thank you and your team enough for making our local transition so enjoyable.   You made what seemed to be an insurmountable feet (which I’m sure it was) into an effortless and seamless process from start to finish.  We’ve told all of our friends they must call you for all their real estate needs.  You are the best!”  -- LT

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Jeff:

I wanted to take a moment to thank you for your coming to our rescue!  We kick ourselves for not touching base with you right off the bat… your experience, knowledge, professionalism, and great nature saved the day.  We understand that things have really slowed down in The Eagles. Thank goodness we called you in time! -- JV

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"We have bought and sold three properties with Mike and Jeff over the past ten years, and in the process, developed a friendship with these two incredibly honest, ethical, generous and fun-to-work-with people. Whether we’ve been the buyers or the sellers, Mike and Jeff have bent over backwards to make sure we’ve been very well-informed, and that we’ve made decisions that were best for US, regardless of the impact on them. The absence of any pressure whatsoever and the absolute commitment to their clients is what really sets them apart!" -- CP

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"Dear Jeff,

What a journey it has been! Many trips from New Hampshire to Florida, scores of calls, emails and voicemails!  Had it not been for your focus and effort, we certainly would not have been able to accomplish our mission. In the end, we found an amazing home and completed one of the most important pieces of this transition to Tampa.  None of this success would have been possible without your professional expertise.  I cannot thank you enough.  In all sales situations, true accomplishment comes from referrals from satisfied clients.  Mark my word, our experience with you has set the stage for many other individuals that will land up coming to Tampa.  They will only purchase Real Estate through you! Thank you again for “World Class Service”, our experience was phenomenal.”--MG

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"Dear Sandra,

Thank you for all that you have done for us! We are so happy in our new home. It is absolutely perfect for us! Thanks again for your professionalism, your kindness, and all of your hard work." -- PJ

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"Sandra,
Thank you for making this very scary, often surreal process of buying our first home a little less scary!  You have been so patient and we really appreciate it.  We'll miss our frequent chats, but you'll be among our first invited dinner guests!" -- SM

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"Sandra Campbell was beyond excellent in the area of customer service - attentiveness, attention to detail, negotiation, and desire to do all she could so that we could find the perfect home!" -- RJ

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Nathan,

Have you ever heard this saying?  “You are in a league of your own”?

 Your pictorial is the very reason we went with Jeff. We can tell when success happens, it will certainly follow. Jeff’s presentation to us was so far beyond what anyone else could even fathom. Now, through you, he has delivered. This is a starting point of many great things to follow for you. Our little house, I am quite sure, is just the beginning. We had a lot of folks pining to sell this place. My own father-in-law was excluded. Bottom line is that your presentation makes it such an obvious choice. We are very proud of what you have done with the brochure. -- R&L

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